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PRIVACY STATEMENT AND CONSENT TO USE OF DATA
This website (“website”) is operated by or on
behalf of CNA Insurance Company Limited
providers of marine and non marine, insurance
products and services (“CNA”).
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| The terms “we”, “us”, “our”
and “ours” when used in this Privacy Statement
means CNA which includes all its parents,
subsidiaries, divisions, branches, affiliates or
companies under common ownership or control of
CNA. |
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| The terms “you”, “your” and
“yours” when used in this Privacy Statement
means any user of this website. |
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IMPORTANT: BY SUBMITTING PERSONAL DATA MANUALLY
OR IN ELECTRONIC FORM TO US AND/OR BY USING OUR
WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL
DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN
THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. |
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Introduction to Privacy Statement
We are committed to the privacy and
confidentiality of information provided by you
to us. This Privacy Statement describes our
current policies and practices with regard to
Personal Data collected by us from you directly
and/or through the website to the extent that
such Personal Data is protected by applicable
European data protection laws. The term
“Personal Data” refers to personally
identifiable information about you, such as your
name, job description, health related data,
birthday, e-mail address or mailing address. |
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Notification of changes to this Statement
We are continually improving our methods of
communication and adding new functionality and
features to this website and to our existing
services. Because of these ongoing changes,
changes in the law and the changing nature of
technology, our data practices will change from
time to time. If and when our data practices
change, we will notify you of the changes via
this page. We encourage you to check this page
frequently. |
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Collection of Personal Data including e-mail
addresses
You may choose to register to receive additional
information or services from us. When you
register, we request personal information about
you such as -your name, postal address, e-mail
address, telephone and fax numbers and we may
ask for demographic information. This
information enables us to provide a personalised
service to you. The information you give us is
either manually or electronically stored in our
databases. |
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sometimes supplement the information that you
provide with information that is received from
third parties. For instance, if inaccurate
postal or zip codes are received, we will use
third party software to fix them. |
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Use of Personal Data
We process your Personal Data only for specific
and limited purposes. We ask only for data that
is adequate, relevant and not excessive for
those purposes. When we ask you for Personal
Data, we tell you the purposes for which we will
process that data. Some of these purposes may
include the following: |
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To arrange the insurance cover you
specified. |
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In the process of your claim form |
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For the purposes of accounting. |
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To contact you occasionally to inform you of
new services we will be providing. |
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To process your request for information. |
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To help diagnose any problems with our
server and administer our website. |
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To process your job application. |
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Anonymous data collected through this website
In addition to the information we collect as
described above, we use technology to collect
anonymous information about the use of our
website. For example, we use technology to track
which pages of our website our visitors view. We
also use technology to determine which Web
browsers our visitors use. This technology does
not identify you personally, it simply enables
us to compile statistics about our visitors and
their use of our website. |
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website contains hyperlinks to other pages on
our website. We may use technology to track how
often these links are used and which pages on
our website our visitors choose to view. Again
this technology does not identify you personally
– it simply enables us to compile statistics
about the use of these hyperlinks. |
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use this anonymous data to improve the content
and functionality of this website and our e-mail
updates, to better understand our customers and
visitors, and to improve the services we offer. |
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Cookies
In order to collect the anonymous data described
in the preceding paragraph, we may use temporary
“cookies” that collect the first level domain
name of the user (for example, if your e-mail
address is “john@bigmail.com,” the cookie
collects the “bigmail.com” portion of your
e-mail address) and the date and time you
accessed this website. |
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Cookies by themselves cannot be used to discover
the identity of the user. A cookie is a small
piece of information which is sent to your
browser and stored on your computer’s hard
drive. Cookies do not damage your computer. You
can set your browser to notify you when you
receive a cookie. This enables you to decide if
you want to accept it or not. |
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also use your IP address to help diagnose
problems with our server and to administer our
website. An IP address is a numeric code that
identifies your computer on a network, or in
this case, the Internet. Your IP address is also
used to gather broad demographic information,
such as determining how many of our visitors are
from outside of the UK. |
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may also perform IP lookups to determine which
domain you are coming from (i.e: aol.com,
yourcompany.com) to more accurately gauge our
users' demographics. |
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Disclosure of your Personal Data
We do not share, sell or distribute your
Personal Data with unrelated third parties,
except under these limited circumstances:- |
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In order to provide you with quotations
and/or insurance cover which you have
requested and/or to process claims, we may
disclose various details about you to our
insurance partners, underwriters, loss
adjusters and other agents. |
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CNA will keep your name, address and contact
details on our database and may from time to
time use that information to make you aware
of our additional products, services and
developments in the insurance sector
generally which may be of interest to you.
If you do not want your contact details used
for these purposes, please email your
details to
privacy@cnaeurope.com. |
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Where you have consented, CNA may also
disclose your Personal Data to other
companies within the CNA group or to other
businesses who may contact you about
products or services that may interest you. |
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Personal Data may occasionally be
transferred to third parties who act for us
for further processing in accordance with
the purposes for which the data was
originally collected or for purposes to
which you have subsequently consented. For
example, sometimes a third party may have
access to your Personal Data in order to
support our information technology or to
handle mailings on our behalf. |
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We may share or transfer the information in
our databases to comply with a legal
requirement (including, where appropriate,
any imposed on our parent company based in
the United States), for the administration
of justice, interacting with anti-fraud
databases, to protect your vital interests,
to protect the security or integrity of our
databases or this website, to take
precautions against legal liability, or in
the event of our sale, merger,
reorganisation, dissolution or similar
event. |
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Where appropriate, before disclosing Personal
Data to a third party, we contractually require
the third party to take adequate precautions to
protect that data and to comply with applicable
law. |
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Data Integrity and Security
We strive to maintain the reliability, accuracy,
completeness and currency of Personal Data in
our databases and to protect the privacy and
security of our databases. The security measures
in place on our website and computer systems,
aim to protect the loss, misuse or alteration of
the information you provide to us. We keep your
Personal Data only for as long as reasonably
necessary for the purposes for which it was
collected or to comply with any applicable legal
or ethical reporting or document retention
requirements. |
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Data Access and Correction
sUpon receipt
of your written request and enough information
to permit us to identify your Personal Data, we
will disclose to you the Personal Data we hold
about you, for which we may make a small charge.
We will also correct, amend or delete any
Personal Data that is inaccurate and notify any
third party recipients of the necessary changes.
You may update any information you have given to
us by sending an email to
privacy@cnaeurope.com. Requests to delete
Personal Data are subject to any applicable
legal and ethical reporting or document
retention obligations imposed on us and any
current contracts of insurance which are still
in force. |
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Links to other websites
This website may contain hyperlinks to websites
that are not operated by us. These hyperlinks
are provided for your reference and convenience
only and do not imply any endorsement of the
activities of these third-party websites or any
association with their operators. We do not
control these websites and are not responsible
for their data or privacy practices. We urge you
to review any privacy policy posted on any site
you visit before using the site or providing any
Personal Data about yourself. |
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Transfer of Data Abroad
We may transfer data between our data centres
and offices located in Europe, the United States
of America and Canada. If you are visiting this
website from a country other than the country in
which our servers are located, the various
communications will necessarily result in the
transfer of information across international
boundaries. |
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processing of such data is strictly in
accordance with our Data Protection Code. We may
also share certain general statistics compiled
from the Personal Data of our users with our
partners and associated companies. We will
endeavour to ensure there is adequate and
appropriate protection for any Personal Data
transferred outside the European Economic Area. |
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the unlikely event that this website and the
customer data relating to it are sold to another
data controller, we will endeavour to ensure
that your rights and freedoms in respect of the
processing of your Personal Data are adequately
and appropriately protected. |
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| By
visiting this website and communicating
electronically with us, you consent to the
processing and transfer of your data as set out
in this section. |
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Unsubscribe
We hope you will be delighted with our services.
If you no longer wish to receive information
from us and want to be removed from our standard
mailing list you can "unsubscribe" by email
(privacy@cnaeurope.com) or
post by contacting us at the address given
below. Please allow forty days for the
unsubscribe process to be completed. |
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Governing Law
This Privacy Statement forms part of our website
Terms of Use
and as such shall be governed by and construed
in accordance with the laws of England. You
agree to submit any dispute arising out of your
use of this website to the exclusive
jurisdiction of the courts of England. |
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Feedback
We welcome comments about this Privacy
Statement. If you have any questions about this
Statement, our Data Protection Code or any part
of our service, you may contact us by emailing
privacy@cnaeurope.com or telephoning +44 (0)
20 7954 9450. |
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Our
trading address for marine and non-marine
insurance is:
CNA Insurance Company Limited
1 St. Katharine's Way
London
E1W 1UN |
Cna Ratings-New*
